BOOKING TERMS & CONDITIONS
BEFORE MAKING A BOOKING REQUEST PLEASE READ THESE BOOKING TERMS
 CAREFULLY. WHEN YOU MAKE A BOOKING REQUEST THROUGH US, THEY ARE DEEMED TO BE ACCEPTED BY YOU.
To be eligible to make a Booking:

1 you must (a) be at least 18 years of age, and have the legal capacity to enter into legally binding agreements;

2 you must register with us via Whatsapp or email by providing your full name, telephone number, email address and any other information that we
may request in order to process your registration; and

3 you must possess a valid payment method such as a valid debit or credit card that allows you to pay in Great British Pounds or Euros
What you confirm:
By submitting a Booking request to us, you confirm that everything above is true and accurate and you and the
Guests agree to these Booking Terms.

By making a Booking request through us you are making an offer to:

1 enter into the Booking Contract with us;

2 enter into a Rental Contract with HOLIDAY RENTALS ALBIR
3 pay us all amounts due in respect of the Booking Fee and the total amounts due in respect of the balance.
Please note that no Rental Contract creates any type of landlord and tenant relationship. A Rental Contract only creates a temporary licence to
 occupy. Please also note the prices can change from time to time. However, once you have submitted a booking request the price on there is the price you have offered to pay.

The Booking request process:
To request a booking please make contact with the HOLIDAY RENTALS ALBIR team via WhatsApp or email. Specify your requested dates, provide your name, guests name(s) and specify if adults or children, your contact details and payment method. Once deposit is received a receipt will be forwarded to you to confirm the booking.
The Deposit:
The deposit is retained until such time that the property has been inspected for damages / breakages or missing items.
Upon inspection of the HOLIDAY RENTAL, the Supplier will return the breakages deposit within the timeframe of 5 working days from the check out date. The HOLIDAY RENTAL Supplier will issue the refund of the breakages deposit in accordance with the amounts paid. Where damage or neglect has been identified, this will be an amount less any claimed amount value;
if you do not agree with the Claimed Amount please contact us with your reasons and we will endeavor to come to an agreement.
if your breakages deposit is not enough to cover any damage or loss you will be responsible for meeting the additional costs and
expenses.

The deposit is 150€ for stays of 14 nights or less. 300€ deposit for Stays over 15 nights. This deposit is non refundable should you cancel for any reason.
The deposit can be paid in GBP (£) or Euros (€) - please specify at the point of enquiry which currency you wish to pay.
Deposit can be paid either.. UK bank transfer. EU bank transfer. Paypal. Wise. Credit card (via a payment link) or cash if you are in the area at the time of booking.
Once deposit is paid a receipt will be provided. It is at this point, when we send you the confirmation receipt, which is your Booking Confirmation, that you
enter into the legally binding Rental Contract with HOLIDAY RENTALS ALBIR.
The balance of the holiday rental is to be paid in full 6 weeks before the date of arrival using any of the above methods. A revised receipt will then be provided.
Utilities:
All utilities are included in the price of the holiday rental with the exception of Electricity. (Gas will be extra on stays over 30 days)
Electricity used will be taken out of the deposit and the rest returned after the stay. Electricity is charged at .50c per kw
Pricing errors:
Pricing errors found before a Booking Confirmation: It is always possible that despite best efforts some of the charges on the Website may be 
incorrectly priced:

where the actual Total Charges are less than those quoted to you at the time you made your Booking, you will be charged the lower amount
 when you are provided with the Booking Confirmation; and

Pricing errors found after a Booking Confirmation: If we accept and process your Booking (a) where a pricing error is obvious and unmistakable
and could reasonably have been recognised by you as a mispricing or (b) we or a HOLIDAY RENTAL Supplier identify it within 48 hours of us
accepting and processing your Booking, we may cancel your Booking and we shall return what you have
paid to us
If you think the amounts due are wrong: If you think any amounts of which we notify you as due are wrong, please contact us promptly to let us
know.

GIFT VOUCHERS
:
If we offer gift vouchers in the future we will update these Booking Terms to explain how to order and pay for them, the timing of 
receiving them, the denomination(s) that they will be available in, how long they will be valid for and how to redeem them amongst other matters.

YOUR RESPONSIBILITIES

Information you provide: You must make sure that all the information you provide in connection with your Booking, including all Booking Details, 
are true, accurate, current and complete.

Your responsibility for transactions made under your name or account: You accept full financial and other responsibility for all transactions made
under your name or account that you hold with us. We will notify you of any payments that are due and you shall be responsible for paying them
within the timescales that we specify.
The number of people and pets occupying the HOLIDAY RENTAL will not exceed the number stated in the Booking Confirmation;

you cannot arrange for additional visitors to come to the HOLIDAY RENTAL or hold events (such as parties, celebrations or meetings) at
the HOLIDAY RENTAL without obtaining the written consent of the HOLIDAY RENTAL Supplier in advance;
The HOLIDAY RENTAL will be used solely for the purpose of a holiday or private accommodation by you and your Guests and will not be
used for any commercial or business purpose. To be clear, you and your Guests are permitted to use the HOLIDAY RENTAL as private
 accommodation for work or business trips;

You will (and you will ensure that your Guests will) show all due consideration and respect for the HOLIDAY RENTAL Supplier, their representatives, neighbours, persons on any site the HOLIDAY RENTAL is on and other persons or parties that have a connection with
the HOLIDAY RENTAL. This includes refraining from abusing your right to use the HOLIDAY RENTAL or Rental Services or participating 
in any illegal, dangerous, offensive, inappropriate, violent or anti-social behaviour towards such people;

You will (and you will ensure that your Guests will) use the HOLIDAY RENTAL and Rental Services lawfully, will not abuse or damage any
facilities provided as part of the Rental Services and will comply with any health and safety or other policies or instructions notified to you
by us or the HOLIDAY RENTAL Supplier in connection with the HOLIDAY RENTAL, the site it is on or Rental Services;

You will not smoke in the HOLIDAY RENTAL if it’s prohibited by law or regulation or if it isn’t, unless the Provider of the Mobile Holiday 
Home has consented in writing to you doing so. All HOLIDAY RENTALs are otherwise non-smoking;

You will allow the HOLIDAY RENTAL Supplier or any representative of theirs (including any tradespeople) to access the Mobile Holiday 
Home at any reasonable time during the Holiday Period provided the HOLIDAY RENTAL Supplier provides you with reasonable advance
notice (except where the HOLIDAY RENTAL Supplier requires access to the HOLIDAY RENTAL due to an emergency, for example, if
 repairs need to be carried out or the HOLIDAY RENTAL Supplier becomes aware that you have breached, or has reasonable suspicion to
believe that you will breach these Booking Terms);

You will keep the HOLIDAY RENTAL and all furniture, utensils, equipment, fixtures and fittings in or on the HOLIDAY RENTAL in the
same state of repair and condition as at the start of the Holiday Period and you will ensure that at the end of your Holiday Period the Mobile
Holiday Home is left in the same state of order and cleanliness in which it was found. The HOLIDAY RENTAL Supplier may charge you
 for any additional, reasonable charges for professional cleaning after the end of your Holiday Period where you have failed to comply with
 this paragraph. These charges are necessary in order to return the HOLIDAY RENTAL to its original state of cleanliness and tidiness for
future bookings by other customers;

You will report as soon as possible to the HOLIDAY RENTAL Supplier (or to their representative) any breakages or damage caused by you 
or your Guests during the Holiday Period. Without affecting any other remedies that the HOLIDAY RENTAL Supplier has under the Rental 
Contract, you promise to fully reimburse the HOLIDAY RENTAL Supplier for the cost of replacement or repair for such breakages or
 damage;
You will arrive at the HOLIDAY RENTAL no earlier than the time confirmed in your Booking Confirmation on the first day of your Holiday 
Period and you will vacate the HOLIDAY RENTAL by no later than the time confirmed in your Booking Confirmation on the last day of
 your Holiday Period) or any other times as otherwise agreed with the HOLIDAY RENTAL Supplier in writing;

You will not allow any person other than you and your Guests to use the facilities and amenities of the HOLIDAY RENTAL without the 
express permission of the HOLIDAY RENTAL Supplier;

You will provide the HOLIDAY RENTAL Supplier or us (depending on who asks) with any information that is reasonably requested from
 you or your Guests;

You will keep the location of all keys / access cards for the HOLIDAY RENTAL and the site it is on (if applicable), which the Mobile Holiday Home Supplier shall provide you, confidential and return all of them and other access mechanisms at the end of your Holiday Period to the
location requested by the Provider of the HOLIDAY RENTAL.
For the duration of your stay it is expected that all guests adhere and respect the campsite rules and respect other guests on the campsite. This includes (but not limited to) the following:
No loud music after 12 midnight
No vehicle access through the barrier after 10pm
No glass in either pool area
No stealing / borrowing from other pitches
No pets in either Casa Mountain View or Casa Olive Grove view. - A fine of 100€ will be applied if found that a pet has been in the Casa. (This is due to severe allergies so please respect this)
You will not be admitted to the campsite, or you will be expelled from the campsite with the help of the agents of the authorities if there is a well-founded presumption that you are going to infringe the rules of coexistence, morality or good customs, or that you intend to enter or access the campsite for purposes other than the development of the activities of the establishment. In this sense it shall be understood: Reserved Right of Admission.
To access the campsite, it is MANDATORY to prove the identity of the client and their companions by presenting the corresponding National Identity Card or Passport. Minors under 18 years of age will only be admitted in the company of a person of legal age who guarantees all possible responsibility. The entrance of new clients to the campsite will be from 8:00 in the morning until 22:00 at night.
From 15:00 to 17:00 in the afternoon. During these hours, the client will avoid any kind of noise, voices, discussions, regulating the sound devices (especially televisions and radios) so that they do not cause nuisance to the neighbours.
From 23:00 to 08:00 hours. During these hours silence will be intensified, and the circulation of vehicles inside the campsite will be forbidden, except in exceptional cases when an emergency or the needs of the campsite are so required. Special care will be taken with the sound produced by televisions or radios.
It is forbidden to barbecue on the plots. For this purpose, we have a barbecue area at your disposal.
Penalties: Campers who contravene any of these prohibitions, do not follow the instructions of the campsite management, do not comply with the basic rules of education and social coexistence and, in general, do not respect all the principles of civilised life, WILL BE INVITED TO LEAVE THE PROPERTY, and if they do not do so peacefully, they may be EXPELLED from the campsite by the management.
​
You will notify all Guests before the Holiday Period starts of your and their obligations under this paragraph
Your responsibility for Guests: You will be responsible for all Guests staying at the HOLIDAY RENTAL and the things they do (and do not do)
even if you do not stay there yourself during the Holiday Period.

Your responsibility for travel and health documentation: You will be responsible for ensuring that you, your Guests have the relevant 
travel and health documents and requirements needed for visiting the country in which a HOLIDAY RENTAL is located. These include any
 passport or other identification documents, visa requirements . We will not be liable for any
 expenses incurred resulting from your missing, incomplete or incorrect documentation or any non-compliance with such requirements.

Your responsibility to comply with the law: You will be responsible to ensure that you and your Guests comply with applicable laws.

Failure to comply with anything in this paragraph : If you or any Guest fails to comply, or is likely to fail to comply, with any of the requirements
set out in this paragraph , the HOLIDAY RENTAL Supplier (or their representative) may refuse to allow you and your Guests to enter and stay
 at the HOLIDAY RENTAL or can require you and your Guests to leave the HOLIDAY RENTAL before the end of the Holiday Period. In either
 case, you will be treated as having broken the terms of Rental Contract and your Booking will be cancelled. In these circumstances, you will not receive a refund of any of the Total Charges and neither we or the HOLIDAY RENTAL Supplier shall be responsible for any other costs and expenses you have to pay due to you not being able to stay in the HOLIDAY RENTAL, such as the cost of finding any alternative accommodation 
or making alternative travel arrangements. This may also affect our decision as to whether or not to accept any future Booking from you.

A PROVIDER OF A CARAVAN’S RESPONSIBILITIES

HOLIDAY RENTALS ALBIR Supplier’s promises to you: We will:

1 perform the Rental Services using reasonable care and skill;

2 provide an accurate description of the HOLIDAY RENTAL, and as soon as reasonably possible; tell you of any changes that would make it 
inaccurate (other than to a minor or non-material extent) in relation to a Booking that you have made using your contact details ;

3 subject to the exceptions in the above paragraph , ensure that the HOLIDAY RENTAL is vacant, not make any use of the HOLIDAY RENTAL
and ensure that you and your Guests have exclusive access to it and Rental Services for the full period of the Holiday Period unless the a HOLIDAY RENTAL Supplier is entitled to refuse you and your Guests access to or requires you to leave the HOLIDAY RENTAL in
accordance with paragraph 6.7;

4 ensure that the HOLIDAY RENTAL is properly maintained, clean, tidy and in good repair at the start of the Holiday Period;

7.1.5 ensure that the HOLIDAY RENTAL Supplier, the HOLIDAY RENTAL and the Rental Services will comply with all applicable laws and
regulations, in particular, relating to fire, health and safety and data protection;

6 ensure that the HOLIDAY RENTAL Supplier has the right to provide the Rental Services, let the HOLIDAY RENTAL and otherwise enter
 into the Rental Contract with you;

7 maintain, at the HOLIDAY RENTAL Supplier’s expense and with a reputable insurance company, insurance policies to meet the Mobile 
Holiday Home Supplier’s liabilities under the Rental Contract with you;

8 co-operate with you on all matters relating to the Rental Contract, including providing the Rental Services and processing any refunds that 
may be due to you;

9 provide HOLIDAY RENTAL access details to you (including all cards and access codes) so you can make use of the HOLIDAY RENTAL
for the Holiday Period and ensure that suitable arrangements are in place for you to collect and return the keys / access cards for the Mobile 
Holiday Home;

10 show all due consideration and respect to you and your Guests including refraining from any dangerous, offensive, inappropriate, violent or
anti-social behaviour towards you and your Guests;

11 comply with the terms of the Rental Contract;

12 respond to queries, complaints and problems which arise during or after the Holiday Period and use best efforts to resolve; and

PETS

​If a pet is taken to a HOLIDAY RENTAL that does not allow pets, or the stated
 number / size of pets is exceeded, the HOLIDAY RENTAL Supplier (or their representative) has the right to refuse to allow you and your Guests to enter or stay in the HOLIDAY RENTAL; and / or ask you and your Guests to leave the HOLIDAY RENTAL before the end of the Holiday
 Period; and you must comply. If the HOLIDAY RENTAL Supplier exercises either of these rights, the HOLIDAY RENTAL Supplier may end the 
Rental Contract in accordance with paragraph above.

The HOLIDAY RENTAL Supplier WILL make an additional,
 reasonable charge for professional cleaning after your Holiday Period due to any pets that have stayed at the HOLIDAY RENTAL
Breaking the pet rules and ending the Rental Contract: If you break the Pet terms, the HOLIDAY RENTAL Supplier (or their
representative or us on their behalf) may notify you that you have broken those terms and if you continue to do so may end the Rental Contract 
and require you and your Guests to leave the HOLIDAY RENTAL before the end of the Holiday Period.

Registered assistance dogs: Registered assistance dogs are allowed in all HOLIDAY RENTALs featured on our Website, even where the property
description states that pets are not allowed, provided that you comply with the below terms. You must notify the Mobile Holiday
 Home Supplier of the intended presence of any assistance dogs before Booking.

Damage by pets, traces of pets – and extra charges: You will be responsible for all damage caused by your and / or your Guests’ pets. For any pets
allowed in the HOLIDAY RENTAL, you should remove all traces (inside and outside) from the HOLIDAY RENTAL of pet occupation before
you and your Guests vacate the HOLIDAY RENTAL at the end of the Holiday Period. The HOLIDAY RENTAL Supplier may make an additional,
 reasonable charge for professional cleaning after your Holiday Period due to any pets that have stayed at the HOLIDAY RENTAL.

Pet rules: Unless you have written permission from the Provider of the HOLIDAY RENTAL, you must not allow pets on beds or on the other 
furniture within the HOLIDAY RENTAL. Pets must not be left alone in the HOLIDAY RENTAL (which includes any outside areas) at any time.

Allergy to animals: If you or your Guests have an allergy to animals, please be aware that we cannot guarantee 
that an assistance dog, or other animals, have not stayed in a particular HOLIDAY RENTAL recently. We
cannot accept responsibility for any health condition which may occur as a result of any animals having been present in a HOLIDAY RENTAL. It 
is your responsibility to make specific enquiries of the HOLIDAY RENTAL Supplier before making a Booking through us if you or your Guests 
have an allergy.
MENDING, CANCELLING OR TRANSFERING A BOOKING AFTER A BOOKING CONFIRMATION

Amending a Booking after the Booking Confirmation: If you would like to amend your Booking after the Booking Confirmation, please contact us. The HOLIDAY RENTAL Supplier may or may not agree. The HOLIDAY RENTAL Supplier may request additional Rental Charges are payable if for example the dates are being changed to a more expensive week.
 Please ensure you have written confirmation of any amendment.
Cancelling a Booking after you receive your Booking Confirmation because you have changed your mind: If you change your mind after you
receive your Booking Confirmation you are not entitled to cancel the Booking Contract for a particular Booking and obtain a refund for the paid amount as we will already have
supplied the Booking Services to you for that particular Booking and the HOLIDAY RENTAL Supplier may have rejected other bookings for the same period; However, we will see if we can find a mutually beneficial agreement to cancel the booking contract for both parties.

you may be entitled to a refund of the Booking Fee, Our Other Services Charges and / or Third Party Other Services Charges payable under the Booking Contract in certain situations 

Transferring a Booking after a Booking Confirmation: You may not transfer your Rental Contract or a Booking Contract to another person.

YOUR RIGHTS TO END A RENTAL CONTRACT

Your rights to end a Rental Contract other than where you change your mind (as outlined in paragraph 9.2): You may immediately end a Rental
 Contract:

if the HOLIDAY RENTAL Supplier has committed a serious breach of its obligations to you as set out in these Booking Terms; or

if the HOLIDAY RENTAL Supplier has told you about a material error in Booking Details or a significant error in the description of the 
Rental Services relating to your Booking and you tell the HOLIDAY RENTAL Supplier that you do not wish to proceed.

The HOLIDAY RENTAL Supplier will refund to you the Rental Charges that you have already paid for the Booking and, other than in
 relation to Travel Restrictions (where you shall not be entitled to this amounts from the Provider of the HOLIDAY RENTAL), the amount
equivalent to the Booking Fee, Our Other Services Charges and Third Party Other Services Charges that you have already paid for the 
Booking if any one or more of the following occurs, :

1 Fraudulent Listing: the Provider of the HOLIDAY RENTAL does not own or manage the HOLIDAY RENTAL and has no right to let it to 
you, or the HOLIDAY RENTAL does not actually exist or the HOLIDAY RENTAL is not permitted to be rented;

2 You are denied entry to the HOLIDAY RENTAL or otherwise cannot access the HOLIDAY RENTAL: You have paid to rent the Mobile
 Holiday Home in compliance with these Booking Conditions but you have been denied entry to the HOLIDAY RENTAL as a result of 
intentional and wrongful conduct of the Provider of the HOLIDAY RENTAL (which is deemed to include the Provider of the Mobile 
Holiday Home’s bankruptcy, insolvency or fraudulent activity). You will not be covered under this clause for any delay in accessing the 
HOLIDAY RENTAL during your Booking. You must notify us of this condition no later than the first day of your Booking;

3 Park Closure: You cannot access the HOLIDAY RENTAL because it is sited on a park which is closed to guests for any part of your Booking;

4 Misrepresented HOLIDAY RENTAL: the HOLIDAY RENTAL has Significant Material Differences or Defects compared with its
 description on the Website, and: (i) you are unable to rent the HOLIDAY RENTAL as intended; (ii) you describe and provide photographic
 evidence of the Significant Material Differences or Defects; and (iii) you notify us of this condition no later than the first day of your Booking. The meaning of “Significant Material Differences or Defects” shall be determined in our sole discretion and, among other exceptions, it shall not cover cleanliness of the HOLIDAY RENTAL; minor maintenance issues with the HOLIDAY RENTAL; minor differences in the HOLIDAY RENTAL advertised and the actual HOLIDAY RENTAL; the presence or availability of local attractions; or maintenance issues with amenities or services.

for Park Closure please contact us and request a full refund. The Provider of the HOLIDAY RENTAL is obliged to cancel your booking from within the Website owner admin area and initiate a full refund to you.
Your consumer rights: You have certain legal rights as a consumer under the law and nothing in these Booking Terms affects these legal rights.
 Advice about your legal rights in relation to the services we or a HOLIDAY RENTAL Supplier provide is available from your local Citizens’
Advice Bureau or Trading Standards office. For detailed information please visit the Citizens Advice website http://www.adviceguide.org.uk or call 
03454 04 05 06.

A PROVIDER OF A CARAVAN’S RIGHTS TO CANCEL YOUR BOOKING OR END A RENTAL CONTRACT
A HOLIDAY RENTAL Supplier’s rights to end a Booking or Rental Contract (no refund): Without affecting any other right or remedy available
to a HOLIDAY RENTAL Supplier, they may cancel your Booking or bring to an end a Rental Contract if:

1 you do not make any payment when it is due;

2 you fail to perform or comply with any of your obligations (when the HOLIDAY RENTAL Supplier considers your failure to be serious or 
important) contained in the Rental Contract or these Booking Terms, including if you or your Guests do not comply with the obligations set
out these terms. you do not comply with the applicable rules on pets in accordance with these terms or you are declared bankrupt, make any arrangement with or for the benefit of your creditors, are unable to pay your debts or have a county court administration order made
 against you.

Consequences if a Booking or Rental Contract ends If a Booking or Rental Contract ends for any of the
reasons above then you will not be entitled to any refund of any Total Charges or other charges that you have paid in connection
 with your Booking.
EVENTS OUTSIDE THE PROVIDER OF A CARAVAN’S REASONABLE CONTROL
Force majeure leading to cancellation: The HOLIDAY RENTAL Supplier has a right, to end the Rental Contract and cancel your Booking if an
event occurs beyond the HOLIDAY RENTAL Supplier’s reasonable control (which is what we call an “Unexpected Event”). Examples of
 Unexpected Events include any law, guidance or action taken by a national or local government or public authority or any consequences of 
them; a fire or accident; epidemic or pandemic; act of God, flood, adverse weather conditions or other natural disaster, or any other event of
any nature which prevents or is likely to prevent you and your Guests from staying at the HOLIDAY RENTAL for some or all of the Holiday
 Period or from a HOLIDAY RENTAL Supplier complying with its obligations under its Rental Contract with you.
 Consequences of a cancellation : If an Unexpected Event happens that results in your Booking or Rental Contract being
 cancelled by a HOLIDAY RENTAL Supplier the HOLIDAY RENTAL Supplier will refund you the Rental Charges minus any cost and expense
the HOLIDAY RENTAL Supplier reasonably incurred in providing you with the Rental Services up to the date of termination. After providing
 you with this amount the HOLIDAY RENTAL Supplier shall have no further responsibility to you in relation to your original Booking.

OTHER CONSEQUENCES OF A RENTAL CONTRACT ENDING FOR WHATEVER REASON

Consequences of a Rental Contract ending: If the Rental Contract ends during or at the end of the Holiday Period, you must:
leave the HOLIDAY RENTAL together with all Guests as soon as possible;

notify the HOLIDAY RENTAL Supplier that you and your Guests have left the HOLIDAY RENTAL and, if relevant, the reasons for doing 
so; and
return the keys / access cards to the location instructed by the HOLIDAY RENTAL Supplier.

Consequences of your decision to leave the HOLIDAY RENTAL before the end of the Holiday Period: If you leave the HOLIDAY RENTAL
 before the end of the Holiday Period of your own accord (and not due to an Unexpected Event or because you have ended the Rental Contract
 with one of your rights) no refunds for any charges are payable.

INSURANCE 
Some important advice: You are strongly advised to take out travel insurance with a reputable provider before booking to cover your Booking. If
you do not do this then you are strongly advised at least to take out travel insurance with a reputable provider before departing for your holiday.
 Any insurance should ideally cover you for the total cost of your Booking (and your stay if that is different). It is your responsibility to check that
 your insurance cover is sufficient for your own purposes and any likely risks that may affect you or your holiday.
Personal Belongings and Injury: You acknowledge that personal belongings and vehicles (together with their contents) belonging to you and
your Guests are left at the HOLIDAY RENTAL entirely at your and their own risk. A HOLIDAY RENTAL Supplier accepts no liability for any
 loss, damage or injury to you or your Guests, or your or their personal property during the Holiday Period, except to the extent such loss, damage
 or injury is caused by the HOLIDAY RENTAL Supplier’s negligence.

Wi-Fi and Phone Reception: The HOLIDAY RENTAL Supplier cannot (and does not) guarantee a phone signal or the speed of any broadband 
at the HOLIDAY RENTAL (or what you will be able to download or stream whilst there). Connections can be difficult, slower, limited or not
available in certain areas of Spain or at certain times. If the description of the HOLIDAY RENTAL does not state that Wi-Fi is included it is not. 
If the description of the HOLIDAY RENTAL states that Wi-Fi is included, the HOLIDAY RENTAL Supplier is responsible for ensuring that WiFi has been set up at the HOLIDAY RENTAL only.

CCTV: We are aware that many caravan owners, and the sites they sit on, use CCTV systems for the safety and security of their caravans, site
and guests. You may be notified that CCTV is in operation at the HOLIDAY RENTAL and / or on site. If required, please contact us for details such as the purpose of any CCTV belonging to the HOLIDAY RENTAL, the data being processed and how long any 
footage is retained for if this information is not already apparent at the HOLIDAY RENTAL or in the information you have seen or received about
 the HOLIDAY RENTAL.
The CCTV at Casa Mountain View and Casa Olive Grove view is NOT monitored when guests have booked the Casa's.
Neither us or the HOLIDAY RENTAL Supplier shall be held liable for building work noise or disruption coming from neighbouring caravans, 
sites, roads or other land.
COMPLAINTS
If you have a complaint about the HOLIDAY RENTAL contact HOLIDAY RENTALS ALBIR (or their representative locally) as soon as possible (and during the Holiday Period). This will give you and HOLIDAY RENTALS ALBIR
 the best opportunity to resolve your complaint during the Holiday Period (and will hopefully assist in any issue, loss or damage either
 not being suffered or it being reduced). Failure to contact the Provider of the HOLIDAY RENTAL in this way could affect any future complaint
or claim for alleged loss or damage suffered. If you have a complaint about the HOLIDAY RENTAL and do not do this, you must contact the relevant HOLIDAY RENTAL Supplier when you return home.